Whether you are a single-seat user or a business with multiple licenses, membership in National Instruments software maintenance and support program can help you maximise your software investments.
With a standard or premier membership, you can stay up to date on the latest technology improvements by automatically receiving software updates and maintenance releases. Reduce your application development time with direct access to technical support from NI applications engineers. Access special online, on-demand software training modules and learn more about features, application users and development best practices.
Standard Service Program (SSP)1
|Which Program Is Right for Me?|
|How often do I need to access to direct technical support?||Never||Regularly|
|How much does the risk of downtime impact me?||Not at all||Slightly|
|Do I need direct support outside 8:00am to 6:00pm CST?||No||No|
|Do I want to stay up to date on the latest technologies available?||No||No|
|Phone and Email Support|
|Hours of Operation||-||8:00 a.m. to 6:00 p.m. BST, M-F2|
|Support Contacts||-||Applications engineers|
|Upgrades and Maintenance Releases||No||Yes|
|Online Self Help|
|NI Developer Zone||Yes||Yes|
|Product Support Pages||Yes||Yes|
1All customers automatically one year of SSP membership with their purchase of most software products. NI Developer Suite and the Volume License Program also include SSP entitlements, plus additional benefits related to those programs.
2Local access and languages vary by location. Please contact your local branch for more information.
- Auto Renewal: Extend your contract year to year automatically.
The Volume License Program (VLP) also includes SSP entitlement for users, plus additional account entitlement and benefits.
Visit Upgrade Advisor to find out the current status of your contract and see your options for renewal.